Physician Group Streamlines Processes

Physician Group Streamlines Processes

“Bridge Connector’s seamless integrations give us the opportunity and the engine that empowers us to grow rapidly while never losing sight that we are in this business to take care of people.”
— Dr. Paramjit “Romi” Chopra, M.D.; Founder, Chairman and CEO at MIMIT Health

 

Who is MIMIT?

MIMIT Health is a multi-specialty group comprised of physicians, surgeons, and mid-level providers who specialize in minimally invasive, targeted treatments that offer reduced risk, reduced pain, and shorter recovery time compared to traditional surgery. As one of the fastest-growing independent multi-specialty physician groups in Illinois, they have nine locations in the Chicago metro area, and have treated thousands of patients, focusing on excellence in patient care, health care, research and medical education.

Founder, Chairman and CEO at MIMIT Health, Dr. Paramjit “Romi” Chopra, M.D., has been quick to embrace technologically innovative tools, as he approaches “best-in-class health care” at the pace of a startup, but with the experience of a Distinguished Physician Awardee and 2018 recipient of the U.S. Congressional Medal For Outstanding Contributions And Excellence In Patient Care And Teaching.

The Challenge:

MIMIT Health had previous, frustrating experiences integrating their EMR (Medstreaming) with their CRM (Salesforce). These integration projects had historically gone over-time and over-budget. To continue their desired, rapid trajectory of location growth, they needed improved, uni-directional EMR-CRM integrations, which would interface patient demographics, scheduling, billing, and clinical data, while eliminating dual entry for care providers and staff.

Bridge Connector Solutions:

Seamless integration of their EMR with Salesforce Health Cloud allows them to have one “source of truth” throughout the entire patient journey and improves care

Prevents dual entry for care providers and staff, saving them time, reducing manual errors

Transparent, turnkey processes: “The Bridge Connector team already knew the nuances of how to deal with all of the various different codes,” said Dr. Chopra. “The process and expected outcomes were very clear from the onset. It’s been super-transparent to our whole team, and that has made all the difference.”

The Results:

MIMIT Health has identified three criteria they must address to support a patient’s overall journey: treat, empower, heal. “The more data I collect, the more analysis I do … the more insights I have, and the better I do my job,” said Dr. Chopra. Bridge Connector integrations have allowed MIMIT to deliver their unique brand of “enlightened health care” with more transparency and more efficiency — care providers and staff save around two hours a day, per patient, by removing the dual data entry burden.