Put Your Data to Work

How to put data to work at your organization to improve the patient experience.

Even though the average patient-provider interaction during appointments lasts only around 20 minutes, the patient’s overall experience is defined by many more touchpoints during their care journey.

Your staff has a lot of responsibilities demanding their time, but you can work smarter — not harder — when you put your data to work to improve patient satisfaction scores. In this guide you’ll learn about:

• Patient expectations for their health information
• The impact of disconnected data on patient satisfaction
• The role data plays in reducing readmissions
• Ways to improve the patient experience with data