Guide

Put Your Data to Work

Improving the Patient Experience With Data

Put Your Data to Work

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How to put data to work at your organization to improve the patient experience.

Even though the average patient-provider interaction during appointments lasts only around 20 minutes, the patient’s overall experience is defined by many more touchpoints during their care journey.

Your staff has a lot of responsibilities demanding their time, but you can work smarter — not harder — when you put your data to work to improve patient satisfaction scores. In this guide you’ll learn about:

  • Patient expectations for their health information
  • The impact of disconnected data on patient satisfaction
  • The role data plays in reducing readmissions
  • Ways to improve the patient experience with data