Put Your Data to Work

Improving the Patient Experience With Data

Put Your Data to Work


How to put data to work at your organization to improve the patient experience.

Even though the average patient-provider interaction during appointments lasts only around 20 minutes, the patient’s overall experience is defined by many more touchpoints during their care journey.

Your staff has a lot of responsibilities demanding their time, but you can work smarter — not harder — when you put your data to work to improve patient satisfaction scores. In this guide you’ll learn about:

  • Patient expectations for their health information
  • The impact of disconnected data on patient satisfaction
  • The role data plays in reducing readmissions
  • Ways to improve the patient experience with data